If you have any questions or concerns, please contact us at (866) 389-4042 and a customer service representative will be more than happy to assist you.
How do I request a copy of my resident screening reports?
If you have submitted a rental application that was processed by Screening Reports, Inc., you may request a copy of your resident screening report by any of the below-listed options:
If you choose the option of mail or fax, we will need a written request, including your full name, date of birth, the last 4 digits of your social security number, and your most recent address.
Screening Reports, Inc. 220 Gerry Drive Wood Dale, IL 60191
Please note, Screening Reports, Inc. is only able to provide file disclosures for individuals who have submitted rental applications through one of our rental housing clients. Screening Reports, Inc. does not otherwise have files on individuals.
What is included in a resident screening report?
Although specific requirements vary by management company or landlord, a resident screening report may include information about your credit, criminal and rental housing history as well as verification of your employment or income source(s). Most background reports will include information from your credit history including your previous addresses and whether you have a pattern of consistent payments to creditors.
How can I file a complaint or dispute information that appears in my resident screening report?
If you have applied for housing with a community that utilizes Screening Reports, Inc. you can dispute the completeness or accuracy of any item of information in that file we will conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate. If, after such a reinvestigation the disputed item of information is found to be inaccurate or incomplete or cannot be verified, we will promptly delete that item of information from the file, notified all communities that utilized the report, or modify that item of information, as appropriate, based on the results of the reinvestigation.
We want to resolve your questions and concerns, so we are happy to help you dispute information that you believe has been reported in error. To make a dispute or to file a complaint with Screening Reports, Inc., please contact us through the button below.
How can I file a complaint with the federal trade commission?
To file a complaint with the Federal Trade Commission or to report fraud, identity theft, or an unfair business practice, visitftc.gov/complaint, click on the FTC Complaint Assistant icon, and answer the questions.
What does FCRA mean?
FCRA stands for Fair Credit Reporting Act, a Federal law protecting the rights of consumers regarding the accuracy, fairness and privacy of information reported by consumer reporting agencies. Click here for a pdf of the Fair Credit Reporting Act from the Federal Trade Commission website.
Why is my property manager or landlord asking for proof of employment or income?
Much like a mortgage payment, your rent is likely to be one of your highest expenses each month. Your property manager or landlord is verifying that you have the ability to meet this obligation on a consistent basis before allowing you to occupy their property. A general rule of thumb is that rent should be between 30 to 40% of your gross income, however this may vary in different parts of the country.